Health & MedTech Content Strategy | Harris Content & Copy
๐Ÿฉบ Health & MedTech Specialist

Content that earns the trust of clinical and health IT audiences

Generic content doesn't cut through in healthcare. When your audience includes clinicians, health IT procurement teams, and compliance officers, the writing needs to demonstrate real domain understanding โ€” not just research familiarity.

FHIR & HL7 Digital health platforms Medical devices Prior authorisation Medicare & PBS TGA compliance
Domain expertise โ€” not surface familiarity
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FHIR Interoperability HL7 FHIR R4/R5, SMART on FHIR, EHR integration, patient data exchange
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Prior Authorisation & PBS PA workflow automation, formulary management, Medicare compliance content
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Digital Health Platforms Telehealth, clinical decision support, patient engagement, care coordination
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Medical Devices & MedTech TGA regulatory content, clinical evidence writing, device marketing

The specific challenges of MedTech and digital health content

Healthcare content isn't just technically complex โ€” it operates in a regulatory environment where errors can have real consequences, and where your audience will immediately spot a writer who doesn't know the field.

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Clinical audiences are expert scrutinisers

Clinicians, health IT professionals, and procurement teams have deep domain knowledge. Content that gets terminology wrong, oversimplifies clinical processes, or misrepresents regulatory requirements will immediately undermine your credibility โ€” and they'll notice.

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Regulatory context isn't optional

In Australia, health content exists within a framework of TGA regulations, AHPRA guidelines, Medicare/PBS compliance, and privacy legislation. Content that doesn't reflect this context isn't just unhelpful โ€” it can create compliance risk. Most writers don't know where these boundaries are.

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Technical product marketing is genuinely hard

Explaining FHIR interoperability to a hospital IT committee, or describing prior authorisation workflow automation to a pharmacy benefits manager, requires both technical depth and communication skill. The combination is rare โ€” and the briefing cost for generalists is enormous.

Specialist knowledge across the health sector

Not a writer who has read a few Wikipedia pages. Genuine familiarity with how healthcare works, how health IT is procured, and what the clinical and operational audiences actually need to hear.

Core Expertise

FHIR & Healthcare Interoperability

Deep understanding of HL7 FHIR standards, EHR integration challenges, SMART on FHIR application development, and the practical reality of data exchange in Australian and US healthcare systems. Can write for technical audiences (developers, health IT architects) and business audiences (C-suite, procurement) without dumbing down for either.

HL7 FHIR R4/R5 SMART on FHIR EHR/EMR integration Patient data exchange CDS Hooks FHIR APIs
Core Expertise

Prior Authorisation & Formulary Management

Understands the PA workflow from both the payer and provider perspective, including the challenges of prior authorisation automation, formulary decision support, and Medicare/PBS compliance content in the Australian context. Can translate complex PA workflows into clear content for clinical, administrative, and executive audiences.

Prior authorisation automation Formulary management PBS compliance Medicare content Pharmacy benefits

Digital Health Platforms & Apps

Telehealth platforms, patient engagement apps, care coordination software, clinical decision support tools, and population health management. Content for the full spectrum of digital health audiences โ€” patients, clinicians, health administrators, and investors.

Telehealth Patient engagement Clinical decision support Care coordination Population health

Medical Devices & TGA Compliance

Medical device marketing content that navigates TGA regulations, ARTG requirements, and clinical evidence standards. Understands the difference between MDEL and medical device registration, and what claims can and cannot be made in regulatory-compliant device content.

TGA regulatory content ARTG requirements Clinical evidence Device marketing AHPRA context

What I write for health and MedTech clients

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White Papers & Technical Reports

Research-backed long-form content that establishes genuine thought leadership. Clinical evidence summaries, technology assessment reports, implementation guidance, and industry position papers.

E.g. "The case for FHIR-native prior authorisation in Australian private health insurance"
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Thought Leadership Articles

Expert opinion pieces for industry publications, LinkedIn, and your company blog โ€” written in your voice, with the clinical and technical credibility your audience expects.

E.g. "Why interoperability mandates are changing the MedTech go-to-market playbook"
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Website Copy & Product Pages

Service pages, product descriptions, and landing pages that explain complex health technology to multiple audiences โ€” with accuracy and conversion thinking built in together.

E.g. Product page for a clinical decision support platform targeting hospital procurement
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Email Campaigns & Nurture Sequences

Lead nurture sequences, product launch campaigns, and event follow-up content for health IT and MedTech audiences. Written to work within healthcare marketing sensitivity guidelines.

E.g. 6-email onboarding sequence for a digital health platform's new hospital clients
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Case Studies & Clinical Evidence

Evidence-based case studies that demonstrate clinical outcomes, operational improvements, and ROI โ€” structured to be credible to sceptical clinical procurement audiences.

E.g. "How [Hospital System] reduced prior auth processing time by 40% with automated PA workflows"
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SEO Blog Programme

Ongoing monthly blog content targeting the high-intent search terms your clinical and health IT audience actually uses โ€” with the depth that builds real authority in healthcare search.

E.g. Monthly blog programme targeting "FHIR implementation guide", "prior auth automation" and related terms

In healthcare, credibility isn't just nice to have

Health technology buyers are risk-averse for good reason. Their purchase decisions affect clinical outcomes, patient safety, and organisational compliance. Your content needs to demonstrate that you understand the stakes โ€” before they'll trust you with their infrastructure.

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    Clinical audiences read content differently They're trained to look for evidence, scrutinise claims, and identify knowledge gaps. Content that doesn't hold up to that scrutiny gets dismissed โ€” quickly.
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    Health IT procurement is long and committee-based Your content needs to work for multiple stakeholders โ€” clinical champions, IT architects, compliance teams, and finance โ€” often simultaneously, often without you in the room.
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    Regulatory missteps are expensive A claim that conflicts with TGA regulations, or privacy content that doesn't reflect current APPs, isn't just embarrassing. In health tech, it can stop a deal or attract regulator attention.
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    Authority compounds faster in specialist niches The health IT content landscape has high-volume generic content and very little genuinely expert material. Consistent specialist content builds disproportionate authority quickly.
The health content opportunity in Australia
$17.5B
Australian digital health market projected by 2030 โ€” and virtually every platform needs content
68%
of health IT buyers say thought leadership content influenced their vendor shortlist decision
4.2ร—
more qualified leads from health tech companies with regular specialist content vs. those without
"When we found Maggie, we'd given up on finding a writer who genuinely understood FHIR. We'd spent more time correcting writers than the writing was worth. She got it immediately."

โ€” Health IT Platform, AU

Audiences I understand in health and MedTech

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Clinicians & Clinical Champions
GPs, specialists, nurses, and clinical pharmacists evaluating or recommending health technology. Respond to evidence, clinical workflow thinking, and peer-level language.
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Health IT & Informatics Teams
CIOs, health informaticists, clinical architects, and EHR administrators. Need technical depth, integration specifics, and security/compliance clarity.
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Hospital & Health System Procurement
Committee-based buyers across multiple stakeholder types. Need content that works for both clinical and administrative readers simultaneously.
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Pharmacy & Benefits Managers
Formulary decision-makers, pharmacy benefit managers, and health insurance clinical teams. Focused on PBS compliance, formulary management, and PA workflow efficiency.
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Digital Health Startups
Founding teams and marketing leads at early-stage health tech companies who need content that builds credibility with clinical and investor audiences simultaneously.
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Medical Device Companies
Marketing and regulatory affairs teams at MedTech companies needing TGA-compliant content that also communicates clinical value effectively.
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Health Investors & Analysts
VC firms, PE investors, and industry analysts evaluating health technology. Need content that explains clinical and technical differentiation in business terms.
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Allied Health Providers
Psychology practices, physiotherapy, occupational therapy, and NDIS providers. Need practice content that builds patient trust and explains complex service models clearly.

What specialist health content can achieve

Digital Health Platform ยท White Paper

From invisible to industry reference: building authority in a crowded health IT market

A digital health platform specialising in FHIR-based interoperability was struggling to differentiate in a market where every vendor claimed "seamless integration." Their content was technically accurate but positioned them as one of many โ€” with no clear reason to choose them over established EHR vendors. The challenge was translating their genuine technical superiority into content that clinical procurement committees could evaluate and believe.

#1 Google ranking for primary target keyword within 5 months
3ร— increase in inbound qualified demo requests
Best-performing lead gen asset within 90 days of the white paper's publication
"Maggie was the first writer we'd found who actually understood FHIR without us spending three sessions explaining it. The white paper became our go-to asset for procurement conversations โ€” it did the credibility work before we even got in the room."

โ€” Head of Product, Digital Health Platform (AU)

Does your health or MedTech content reflect your actual expertise?

Start with a free content audit โ€” a senior-level review of what your current content is doing, what specialist audiences need to see that's missing, and exactly where to focus first.